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You are here: Getting Started > Installing Spy Sweeper

Installing Spy Sweeper

Depending on how you purchased Spy Sweeper, you may be installing it from a CD or from a file you downloaded from the Webroot« Web site.

If you bought a subscription, you must have a valid keycode to install Spy Sweeper. If you are installing the trial version, you do not need to enter a keycode.

The keycode is a unique code that identifies the rights and privileges associated with this individual program's installation, such as free updates and support. The keycode is associated only with Spy Sweeper and does not include any information related to your computer or its configuration. Webroot does not use the keycode in any way to track individual use of its products. Your keycode comes in an e-mail message or on the CD sleeve.

Note icon Note: If you are updating from a previous version of Spy Sweeper, do not uninstall the old version first. Installing the new version over the old one retains the quarantine information from previous sweeps and automatically retains your Spy Sweeper settings.

You can install Spy Sweeper one of two ways:

Step Introduction icon To do a Typical Spy Sweeper installation:

  1. Close all other programs that you have open on your computer.
  2. Start the installation program.

    3. To install from a CD
    To install from a downloaded file
    1. Insert the CD into your CD drive.
      • The installation options should display automatically. If they do not, use Windows Explorer to navigate to your CD drive. Then double-click install.exe to start the installation.
    2. Click Install Spy Sweeper to start the installation.
      • The Welcome to Spy Sweeper Installation window displays.
    1. Follow the instructions on the Web site to download the file.
    2. Using Windows Explorer, navigate to where you downloaded the file.
      • If you downloaded the file to your Windows Desktop, close all open programs and you will see an icon on your desktop for the file you downloaded.
      • If you downloaded the file to a different location, use Windows Explorer to navigate to the file.
    3. Double-click the file you downloaded to start the installation.
      • The Welcome to Spy Sweeper Installation window displays.

  3. Click Next to install Spy Sweeper.

    4. Spy Sweeper with AntiVirus icon If you are installing Spy Sweeper with AntiVirus and you have another antivirus program installed, the Potentially Conflicting Software Detected window displays. This window tells you to uninstall the antivirus program you already have, before installing Spy Sweeper with AntiVirus.

  4. Uninstall your existing antivirus software, then click Next.

    5. Caution icon Caution: If you do not uninstall your existing antivirus program, your existing program may conflict with Spy Sweeper with AntiVirus and cause your computer to become unstable. We strongly recommend uninstalling any existing antivirus programs before installed Spy Sweeper with AntiVirus.

    • For more information, see Uninstalling Programs.
    • One of the following Enter Your Keycode windows displays. The first window displays if you do not have an existing version of Spy Sweeper on your computer. The second window displays if you do have an existing version of Spy Sweeper.

  5. Enter your keycode and click Next.
    • Your keycode comes in an e-mail message or on the CD sleeve. If it came in an e-mail message, you can copy the whole keycode from the message and paste it into the first field in the window. The keycode will automatically fill in all the fields.
    • The keycode contains only letters, no numbers. You can enter the letters in lower or upper case; the keycode is not case sensitive.
    • The Next button stays unavailable (dimmed) until you enter a valid keycode. If the button does not become available, check the accuracy of the keycode you entered.
    • If you purchased a boxed version or your keycode is not registered, the Product Registration window displays.

  6. If the Product Registration window displays, enter your name and e-mail address and click Next.
    • If you are installing a trial version, the Select the Version of Spy Sweeper to Install window displays.
  7. If the Select the Version of Spy Sweeper to Install window displays, select one of the following and click Next:
    • Spy Sweeper—Select this option to install Spy Sweeper, which protects your computer against spyware, adware, and other potentially unwanted threats.
    • Spy Sweeper with AntiVirus—Select this option to install Spy Sweeper with AntiVirus, which protects your computer against viruses, as well as, spyware, adware, and other potentially unwanted threats.
    • The Version Guard window displays, asking if you want check for product updates.

  8. If you have access to the Internet now and want to be sure that you install the most current program version and definitions, select Yes and click Next.
    • If new definitions are available, the installation program downloads them and displays a progress bar to show the progress of the download. If a newer version of Spy Sweeper is available, it downloads and automatically starts the installation process, continuing from where you left off.

      • Spy Sweeper with AntiVirus icon If you are installing Spy Sweeper with AntiVirus, you must check for updates to receive the virus definitions. If you do not, you will not have protection against viruses.

    • If you do not have access to the Internet now or want to check for updates later, select No and click Next to continue the installation with the version of Spy Sweeper you have now.
    • The License Agreement window displays.

  9. Read the license agreement, select the I Accept the Agreement option if you agree with the content, and click Next.
    • The Installation Type window displays.

  10. Select Typical Installation and click Next.
    • If you are installing the trial version, the Spy Sweeper Registration window displays.

  11. Enter your e-mail address and click Next.
    • If you want to receive product notifications, technical support alerts, and information about saving on your online security, select the check box.
    • If you are installing the Spy Sweeper Scan version, the Permission to Send Sweep Results window displays.

  12. If the Permission to Send Sweep Results window displays and you want to send your sweep results anonymously to Webroot, click Next.
    • This option will store the number of traces found, date and time of the sweep, and threats detected from your first sweep only. Spy Sweeper will send this sweep information to Webroot when you are connected to the Internet and take an action in Spy Sweeper that requires it to communicate with the Webroot server. This helps Webroot better understand which threats are most common and monitor trends.
    • The Ready to Install window displays, showing the installation location and recommended options.

  13. Click Install.
    • The Installation Complete window displays, asking you to restart your computer. You should restart to fully activate Spy Sweeper protection. If you do not restart your computer, Spy Sweeper's shields will not be active to protect against potentially unwanted programs that try to install themselves.

  14. Select Yes and click Finish.
    • Your computer restarts and Spy Sweeper starts.

Step Introduction icon To do a Custom Spy Sweeper installation:

  1. Close all other programs that you have open on your computer.
  2. Start the installation program.

    3. To install from a CD
    To install from a downloaded file
    1. Insert the CD into your CD drive.
      • The installation options should display automatically. If they do not, use Windows Explorer to navigate to your CD drive. Then double-click install.exe to start the installation.
    2. Click Install Spy Sweeper to start the installation.
      • The Welcome to the Spy Sweeper Installation window displays.
    1. Follow the instructions on the Web site to download the file.
    2. Using Windows Explorer, navigate to where you downloaded the file.
      • If you downloaded the file to your Windows Desktop, close all open programs and you will see an icon on your desktop for the file you downloaded.
      • If you downloaded the file to a different location, use Windows Explorer to navigate to the file.
    3. Double-click the file you downloaded to start the installation.
      • The Welcome to the Spy Sweeper Installation window displays.

  3. Click Next to install Spy Sweeper.

    4. Spy Sweeper with AntiVirus icon If you are installing Spy Sweeper with AntiVirus and you have another antivirus program installed, the Potentially Conflicting Software Detected window displays. This window tells you to uninstall the antivirus program you already have, before installing Spy Sweeper with AntiVirus.

  4. Uninstall your existing antivirus software, then click Next.

    5. Caution icon Caution: If you do not uninstall your existing antivirus program, your existing program may conflict with Spy Sweeper with AntiVirus and cause your computer to become unstable. We strongly recommend uninstalling any existing antivirus programs before installed Spy Sweeper with AntiVirus.

    • One of the following Enter Your Keycode windows displays. The first window displays if you do not have an existing version of Spy Sweeper on your computer. The second window displays if you do have an existing version of Spy Sweeper.

  5. Enter your keycode and click Next.
    • Your keycode comes in an e-mail message or on the CD sleeve. If it came in an e-mail message, you can copy the whole keycode from the message and paste it into the first field in the window. The keycode will automatically fill in all the fields.
    • The keycode contains only letters, no numbers. You can enter the letters in lower or upper case; the keycode is not case sensitive.
    • The Next button stays unavailable (dimmed) until you enter a valid keycode. If the button does not become available, check the accuracy of the keycode you entered.
    • If you purchased a boxed version or your keycode is not registered, the Product Registration window displays.

  6. If the Product Registration window displays, enter your name and e-mail address and click Next.
    • If you are installing a trial version, the Select the Version of Spy Sweeper to Install window displays.
  7. If the Select the Version of Spy Sweeper to Install window displays, select one of the following:
    • Spy Sweeper—Select this option to install Spy Sweeper, which protects your computer against spyware, adware, and other potentially unwanted threats.
    • Spy Sweeper with AntiVirus—Select this option to install Spy Sweeper with AntiVirus, which protects your computer against viruses, as well as, spyware, adware, and other potentially unwanted threats.
    • The Version Guard window displays, asking if you want check for product updates.

  8. If you have access to the Internet now and want to be sure that you install the most current version and definitions, click Check for Updates.
    • If new definitions are available, the program downloads them and displays a progress bar to show the progress of the download. If a newer version of Spy Sweeper is available, it downloads and automatically starts the installation process, continuing from where you left off.
    • If you do not have access to the Internet now or want to check for updates later, click No to continue the installation with the version of Spy Sweeper you have now.

      • Spy Sweeper with AntiVirus icon If you are installing Spy Sweeper with AntiVirus, you must check for updates to receive the virus definitions. If you do not, you will not have protection against viruses.

    • If you do not have access to the Internet now or want to check for updates later, select Now and click Next to continue the installation with the version of Spy Sweeper you have now.
    • The License Agreement window displays.

  9. Read the license agreement, select the I Accept the Agreement option if you agree with the content, and click Next.
    • The Installation Type window displays.

  10. Select Custom Installation and click Next.
    • The Select Destination Location window displays.

  11. Select where you want to install Spy Sweeper and click Next.
    • For most users, we recommend letting Spy Sweeper install to the default location that displays. To install to another location, click Browse.
    • The Tasks and Settings window displays.

  12. Select or deselect the options you want and click Next.

    13. Click to see a description of each field.

    Option
    Description
    Load Spy Sweeper at Windows Startup
    This option ensures that Spy Sweeper starts whenever you start Windows, so it is always protecting your computer. We recommend using this option.
    Add a Shortcut on the Desktop
    This option adds a Spy Sweeper shortcut to your desktop. You can then double-click the shortcut icon to start Spy Sweeper.
    Add "Sweep" Option to Windows Explorer Context Menu
    This option lets you run a sweep on a specific file or folder from Windows Explorer. This adds a Run a Sweep option to the menu you see when you right-click a file or folder, letting you run a sweep on the selected file or folder.

    • If you are installing the trial version, the Spy Sweeper Registration window displays.

  13. Enter your e-mail address and click Next.
    • If you want to receive product notifications, technical support alerts, and information about saving on your online security, select the check box.
    • If you are installing the Spy Sweeper Scan version, the Permission to Send Sweep Results window displays.

  14. If the Permission to Send Sweep Results window displays and you want to send your sweep results anonymously to Webroot, click Next.
    • This option will store the number of traces found, date and time of the sweep, and threats detected from your first sweep only. Spy Sweeper will send this sweep information to Webroot when you are connected to the Internet and take an action in Spy Sweeper that requires it to communicate with the Webroot server. This helps Webroot better understand which threats are most common and monitor trends.
    • The Ready to Install window displays, showing the installation location and your selected options. If you need to make changes, click Back until you return to the window you want to change.

  15. Click Install.
    • The Installation Complete window displays, asking you to restart your computer. You should restart to fully activate Spy Sweeper protection. If you do not restart your computer, Spy Sweeper's shields will not be active to protect against potentially unwanted programs that try to install themselves.

  16. Select Yes and click Finish.
    • Your computer restarts and Spy Sweeper starts.
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